Terms and Conditions

1. General Terms

• These terms govern the use of Greenland Holidays services, including tour packages, hotel bookings, and transportation.
• By booking with us, you confirm that you are at least 18 years old or have consent from a legal guardian.
• Greenland Holidays reserves the right to modify these terms at any time without prior notice.

2. Booking & Payment

• All bookings are subject to availability.
• Prices listed on our website are indicative and may change without notice.
• Payment must be made using the approved methods provided on our website.
• A booking is considered confirmed only when full payment is received.

3. Travel Documents & Regulations

• Customers must ensure they have valid passports, visas, permits, and any required travel documents before booking.
• Greenland Holidays is not responsible for denied boarding or entry due to incorrect travel documents.
• Travelers must comply with the laws and regulations of their destination country.

4. Itinerary & Service Changes

• Greenland Holidays reserves the right to modify itineraries, services, or accommodations due to unforeseen circumstances, including but not limited to weather conditions, government restrictions, or safety concerns.
• Alternative arrangements will be made when possible, but Greenland Holidays is not responsible for additional costs incurred due to such changes.

5. Third-Party Services

• We work with third-party providers (airlines, hotels, transport companies, etc.), and their terms and conditions apply to your bookings.
• Greenland Holidays is not liable for any service failure, delays, or issues caused by these third parties.

6. Customer Responsibilities

• Customers must provide accurate and complete information when booking.
• Any additional costs due to incorrect information provided by the customer will be their responsibility.
• Customers are expected to behave appropriately during their trips and respect local customs and laws.

7. Health & Safety

• Customers should ensure they are medically fit to travel.
• Greenland Holidays is not responsible for health issues, accidents, injuries, or medical emergencies that may occur during the trip.
• It is recommended that customers purchase travel insurance to cover unforeseen circumstances.

8. Force Majeure

Greenland Holidays is not responsible for any service disruptions due to events beyond our control, including but not limited to:

• Natural disasters (earthquakes, floods, hurricanes, etc.)
• Political unrest, strikes, or government-imposed restrictions
• Epidemics, pandemics, or other health-related crises

9. Intellectual Property

• All content on greenlandholiday.in, including text, design, and logos, is the property of Greenland Holidays or respective owners.
• Some images used on our website are sourced from Freepik and other free-to-use platforms under their respective licenses.
• If you believe any content on our website infringes copyright, please contact us for resolution.

10. Governing Law & Disputes

• These Terms & Conditions are governed by the laws of India.
• Any disputes will be settled under the jurisdiction of Thane, Maharashtra courts.

11. Contact Information

If you have any questions or concerns, feel free to reach out to us:

• Phone: +91 9821345552
• Email: info@greenlandholiday.in
• Business Address: Yashodeep CHS Ltd. B/30, 4th Floor, Amrut Nagar, Mumbra, Thane-400612